Troubleshoot missing file events for Google Drive

Overview

The Incydr Google Drive data connection monitors a shared drive only when at least one of its members is an in-scope user. If file events aren't appearing for a shared drive as expected, it may be that there are no users in-scope. This article helps you resolve the error.

Troubleshoot missing file events for a shared Google Drive

Examine the list of people or groups who have been assigned to that drive. Then, use one of these methods to adjust that user list as needed:

• Reconfigure scoping in Incydr to add one or more members of that drive as users that are in scope for monitoring.
• In Google Drive, add a user that is in scope for monitoring as a member of that shared drive.

Related topics

• Connect Incydr to Google Drive
• Scope a data connection
• Data Connections reference