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Overview This article outlines how to use the Code42 console to define end-user device backup settings. Configuring these settings allows you to fine-tune many aspects of collecting files for dat...

OverviewIf your product plan includes Instructor, you can send lessons directly to users from Incydr. This article describes how to send  Instructor lessons to users, as well as the configuration n...

Overview This article describes data model changes to Incydr file event metadata introduced on June 13, 2022. Most changes are minor and do not require you to take any action. Changes include: Reo...

Overview This reference guide describes an organization's general backup settings for when and how quickly your devices back up, what files to exclude, and when alerts are sent. Video Watch the...

Overview This article describes how data deduplication and data compression increase the efficiency of the Code42 agent's backup process and decrease the amount of storage space needed while stil...

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Overview As Windows 7 and Windows 8.1 have reached their official end of support, consider using the the backup agent to help ensure a safe, secure, and reliable transfer to Windows 10. If your IT ...

Overview Code42 backup reports and alerts show you information about the health and status of devices, backup archives, and user accounts. This article provides: Descriptions of available report...

Overview Uninstalling and reinstalling the backup agent can be a useful troubleshooting step for a number of unexpected behaviors, including:  You are able to sign in to the Code42 console but ...