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Overview CrashPlan On-Premises is retired and reached end-of-life on February 28, 2022. This article explains what the retirement means to customers who are currently using it. Code42 continues to...

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Overview In rare circumstances, very large backup file selections may cause the Code42 agent for Linux and Mac to stop all backup activity and add the error message "too many open files" to your ...

Overview The backup agent adjusts settings, such as CPU and bandwidth usage, based on if a user is using the device or if a user is away from the device. This article explains how the backup agen...

Overview The backup agent on Mac and Windows devices use the cryptographic module provided by their respective operating systems for encryption and decryption of backup data. Although the Code42 ...

Overview A recovery question is an optional feature of the archive key password security setting. The recovery question can be used to reset your archive key password in the event that the existi...

Overview The Code42 agent is designed to run in the background quietly, so most of the time you won't know it's there. This article explains how to open the Code42 agent on your device. Windows ...

As part of our continuing efforts to expand the resiliency of our product offerings, Code42 is making a number of networking changes that Incydr Basic, Advanced and Gov F1 customers will need to im...

OverviewThis is the first in a series of articles that provide a high-level overview of the strategies and tactics required to operationalize Incydr, from planning to daily operation.To get the mos...

Overview An archive-key password is an optional level of security you can enable for your account. This level of security requires you to enter the archive-key password to sign into the Code42 ag...